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Knowledge base
Setting Up
Settings
2
Generating a New SSL Certificate
Configuring Network Access Restrictions for Cirrus Within a Specified IP Range
Outlook
0
OneDrive
0
SharePoint
0
Teams
1
Backing Up Your Teams Chats
General
2
Onboarding and creating your first backup
How to Edit a Backup Job - Variable Licence
Restoring
Outlook
4
Outlook - Restoring One Item
Outlook - Restoring Folders
Outlook - Restoring an Entire Mailbox
Outlook - Viewing Emails
OneDrive
2
OneDrive - Restoring entire OneDrive
OneDrive - Restoring Folders
SharePoint
4
SharePoint - Restore SharePoint Site
SharePoint - Restoring Folders
SharePoint - Restoring Libraries
SharePoint - Restoring a Single Item
Teams
0
General
0
Troubleshooting
Outlook
1
Outlook - Processing mailbox completed with warning: Failed to find group owner account
OneDrive
1
OneDrive - Processing OneDrive completed with warning: OneDrive was not found
SharePoint
3
SharePoint - Cannot change WebPart ExportMode to ‘All’. WebPart will be skipped
SharePoint - Processing site finished with warning: Personal site was not found
SharePoint - Failed to backup item: Item may have a virus reported by the virus scanner plug-in
Teams
1
Teams - Failed to find Team mailbox owner account
General
1
Cannot See SharePoint, Teams or Other Users Data
FAQ
Outlook
1
What Can I Do About Exchange Throttling?
OneDrive
0
SharePoint
0
Teams
0
General
4
How Can I View Backup Logs?
How Can I Add Admin Accounts?
How Can I See My Licensed Users?
How Can I Reauthorise Cirrus?