Note: If you do not have any backups in your organisation currently you may not have access to the Outlook page.

To Restore an entire mailbox:

1) Select Outlook from the left-hand side menu.

2) In the Backup - Outlook page, select the mailbox you wish to restore.

Note: To confirm you have selected the mailbox, the mailbox will be highlighted and the Restore button will say "Restore Selected Mailbox".

3) Click the Restore Selected Mailbox button.

4) Confirm you have selected the correct Mailbox and restoration path, then click Restore to restore the mailbox.

Help & Support

If you require additional assistance, you can explore our knowledge base or create a ticket directly at Alternatively, you may reach out to our support team by sending an email to